Kerr Sundries is committed to protecting your privacy in accordance with the laws and business standards of New South Wales (NSW), Australia. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our online retail shop.
We may collect any information you choose to provide to us when interacting with Kerr Sundries. This includes, but is not limited to:
We collect information when you join our email and phone list, make a purchase, request personalised products or services, communicate with us, or otherwise use our website and services.
All phone and webchat conversations are recorded. Any information shared during these interactions may be collected and used to provide our services.
Credit Card Information: When you make a purchase, your credit card information is collected exclusively by our trusted third party payment provider in accordance with their privacy policy. Kerr Sundries does not access or store your credit card details. Please refer to the relevant provider's privacy policy on their website.
We collect your personal information for the following purposes:
We will not use your information for any purpose other than those stated above without your consent.
Your personal information is collected directly from you via our website forms, or when you communicate with us by phone, webchat, or email. All phone and webchat conversations are recorded and stored securely.
We store your information using industry-standard security measures to protect it from unauthorised access, modification, disclosure, or loss.
We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your information may be disclosed to service providers who assist us in operating our website, recording communications, or conducting our business, strictly for the purpose of providing these services.
You have the right to:
We will process unsubscribe and correction requests promptly.
We retain your personal information, including recordings, only as long as necessary for the purposes described above or as required by law. When your information is no longer needed, we will securely destroy it.
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encryption, and regular security reviews.
If you believe your privacy has been breached, or have any questions about this policy, please contact us:
We take privacy complaints seriously and will address your concerns promptly and in accordance with applicable laws.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.
By using our website or providing your personal information, you agree to the terms of this Privacy Policy.
This policy is designed to comply with the Privacy and Personal Information Protection Act 1998 (NSW), the Australian Privacy Principles under the Privacy Act 1988 (Cth), and best practices for NSW retail businesses.